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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Questions In PDF Format

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

TopicDetails
Topic 1
  • Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.
Topic 2
  • ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.
Topic 3
  • Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.
Topic 4
  • High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.
Topic 5
  • Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q77-Q82):

NEW QUESTION # 77
Which activity describes user-centered service design?

Answer:

Explanation:
Balancing user experience with the technical and business requirements


NEW QUESTION # 78
A consumer organization is making significant changes to the technologies used by its employees, and is discussing those changes with its service provider.
How can the service provider BEST demonstrate the capability to meet the needs of the consumer organization?

  • A. Ensure there is adequate capacity to meet the increased demand of the changes
  • B. Ensure adequate knowledge and skills to support the customer's changes
  • C. Respond in a timely manner to the customer's enquiries
  • D. Be respectful of the consumer organization's decision to make these changes

Answer: B


NEW QUESTION # 79
A service provider is collecting requirements for a cloud-based document storage service. Which is an example of a utility requirement for this service?

  • A. The service should be available 99.9% of the time
  • B. The service must support multiple file formats for upload
  • C. The service will display a list of items uploaded by the user
  • D. The service must comply with data privacy regulations

Answer: C


NEW QUESTION # 80
An organization is receiving complaints about the performance of one of its online services. Some of the complaints are coming from its internal employees who are reporting issues with onboarding new consumers. The organization has limited resources. Which is the FIRST step that this organization should take to address the complaints?

Answer:

Explanation:
Analyse the patterns of business activity


NEW QUESTION # 81
Which is the MAIN reason for service providers to encourage feedback on service provision?

  • A. To provide sources of continual improvement of services and practices
  • B. To establish which user communities are providing most value
  • C. To allow the service consumer to identify potential super-users
  • D. To allow service consumers to compare service providers

Answer: A


NEW QUESTION # 82
......

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